Privacy Policy
Last updated: 10 September 2026
Invoice Sonic ("we", "us") provides invoicing software through invoicesonic.com and the Invoice Sonic mobile app. This policy explains what information we collect, how we use and share it, and your choices.
Information we collect and use
- Account information — your name, email address, account identifier, and a securely hashed password if you register with a password. We use this information to sign you in, maintain your account, and provide support.
- Business and invoicing information — the business and client names, contact details, addresses, invoices, quotes, payment records, and bank details you enter. We store and process these to create, manage, and share your documents and provide payment instructions to your clients.
- Photos and other uploads — business logos and job photos you choose to take or upload, including captions. We use camera or photo-library access when you choose these features and allow the requested permission. Uploaded photos are stored with your documents; content you include in a shared document may be visible to its recipients. Photos and invoice contents are not included in our custom Meta advertising event payloads.
- Subscription information — purchase and trial history, product identifiers, transaction details, and subscription status. Apple and RevenueCat help us validate purchases, restore access, manage entitlements, and understand subscription performance. Apple processes iOS subscription payments; Stripe processes website subscription payments. We do not receive your full payment card details from those providers.
- Usage and technical information — app and website interactions, timestamps, IP addresses, browser and device information, app and operating-system versions, and SDK diagnostics such as crash reports. We use this information to understand usage, maintain reliability, troubleshoot problems, and prevent abuse. We also keep limited usage records to enforce free document allowances.
Mobile advertising measurement and your choice
On iOS, we ask for permission through Apple's App Tracking Transparency prompt before enabling Meta advertising tracking. If you allow tracking, the Meta SDK can send device and advertising identifiers, an anonymous app identifier, device and app information, and events such as app activation, registration, paywall visits, checkout, invoice actions, and adding a job photo. These events describe use of a feature; our custom event payloads do not contain client names, email addresses, bank details, invoice descriptions, invoice amounts, or photo files.
With this permission, we also provide attribution identifiers and your consent status to RevenueCat. RevenueCat can send Meta your app user identifier, available device identifiers and IP address, and subscription events such as trial starts, purchases, trial conversions, and renewals, including subscription product, price, currency, and transaction information. This helps measure which ads lead to app usage and subscriptions and improve our advertising. Meta may combine these signals with information from its services and other apps or websites for advertising measurement and delivery under its own privacy policy.
You can decline tracking and continue using the app's invoicing features, subject to the normal free allowance or subscription. You can change your choice in iOS Settings → Privacy & Security → Tracking. When the app next checks your permission, it applies the change to future tracking and updates RevenueCat's consent status. Withdrawing permission does not automatically erase information already received by providers; contact us if you want help with a deletion request.
Website analytics and cookies
Our website uses cookies and browser storage to keep you signed in and remember relevant preferences and referral information. We use Google Analytics to understand visits, feature usage, referral sources, and subscription conversions. This can involve browser identifiers, page and interaction information, device information, and purchase values. You can manage cookies and site storage in your browser, or use Google's Analytics opt-out browser add-on. Blocking essential cookies may prevent sign-in. The iOS tracking setting controls mobile tracking; it does not change your browser's cookie settings.
Who receives information
We do not sell your personal information. We share information for the purposes described in this policy with:
- Apple — iOS sign-in and in-app purchases, and Apple Ads attribution where applicable.
- RevenueCat — subscription management, purchase validation, subscription analytics, and the consent-dependent Meta integration described above. See RevenueCat's privacy policy.
- Meta — consent-dependent mobile advertising measurement and advertising improvement. See Meta's privacy policy.
- Google — Google sign-in where chosen and website analytics. See Google's privacy policy.
- Stripe — website subscription payments.
- Resend and hosting providers — email delivery, application hosting, databases, and file storage needed to operate the service.
- Recipients and connected services you choose — when you send or share a document or authorise an integration. Only connect services and share links with people you intend to receive that information.
Providers may process information in countries other than where you live. We may also disclose information when required by law or necessary to protect the security and rights of our users and service.
Retention and deletion
We retain account and invoicing information while needed to provide the service. You can delete individual records in the app and request deletion of your account and associated data through Settings → Account → Delete account. Limited records may be retained for legal, security, billing, or fraud-prevention purposes; deleting an invoice does not reset a used free-document allowance. Providers may retain transaction or other information under their own retention policies and legal obligations. Contact us for help with access or deletion requests. Deleting your account does not cancel an Apple subscription; manage it in your Apple account's subscription settings.
Security
We use HTTPS to encrypt information in transit, hash passwords, and restrict access to production systems. No storage or transmission method can guarantee absolute security.
Your rights and choices
Depending on where you live, you may have rights to access, correct, export, or delete personal information, object to or restrict processing, withdraw consent, and complain to your local privacy regulator. Contact support@invoicesonic.com to exercise these rights. We use information as needed to provide the service, with consent for the iOS advertising tracking described above, and for applicable legitimate interests such as security and service improvement or legal obligations.
Children
Invoice Sonic is a business tool and is not directed at children under 16. We do not knowingly collect personal information from children.
Changes and contact
We will update this page and its date when this policy changes. For questions or requests, contact support@invoicesonic.com.