Support Worker Invoice Template

Bill every shift the way plan managers expect.

This free support worker invoice template is set up for independent disability support workers in Australia: one line per shift with the date, hours, rate and NDIS support item number, plus your ABN and the participant's details. Fill it in below and download the PDF, or save the participant so next week's invoice takes seconds.

NDIS item numbers · ABN · GST-free · AUD

One shift, one line — Plan managers check each line against the participant's plan. Put every shift on its own line with its date, item number, hours and rate, and they can pay without coming back to you.

Create your invoice here — free

Enter the actual job details, review the totals and preview your invoice. You can start without an account. Downloads follow the free-tool limits; saving, tracked sending and reminders are available with an account.

Create your invoice online

Logo and invoice colour

Both appear in the live preview and downloaded PDF.

Your business
Bill to (client)
Invoice details
Line items
Description Qty Unit price GST %
Totals
Payment details
Notes
Open interactive editor

What to include on a support worker invoice

Your name and ABN

Plan managers can only pay an active ABN. Add your phone, email and BSB and account number.

The participant's details

Their full name and NDIS number. Name the participant, not a parent or the plan manager.

One line per shift

The date, the support item number and name, the hours and your hourly rate.

Rates within the price limit

For plan-managed participants, each rate must be at or below the 2026-27 limit for that item and time of day.

GST treatment

Most NDIS supports are GST-free. If you're not registered for GST, charge none and call it an invoice.

Invoice number and due date

A unique number for every invoice and a clear due date, such as 7 or 14 days.

The approach that works

  1. 1

    Enter your details and ABN

    Add your name or business name, ABN, contact details and bank details.

  2. 2

    Add the participant

    Enter the participant's full name and NDIS number, and who the invoice goes to: the plan manager or the participant.

  3. 3

    List each shift

    Add a line for each shift with the date, item number, hours and rate. Totals calculate automatically.

  4. 4

    Download or send

    Download the PDF or email it straight to the plan manager. Invoice within 14 days of the shifts.

Example support worker invoice

One week of shifts for a plan-managed participant, invoiced on Monday 12 October 2026 at 2026-27 national price limits:

Mon 5 Oct · 01_011_0107_1_1
Self-care, standard, weekday daytime: 3 hours × $73.58 = $220.74
Wed 7 Oct · 04_104_0125_6_1
Community, social and recreational activities, weekday: 4 hours × $73.58 = $294.32
Sat 10 Oct · 01_013_0107_1_1
Self-care, standard, Saturday: 2 hours × $103.54 = $207.08

Takeaway: Total $722.14, GST-free. Every shift has its own line, item number and a rate at or below the price limit.

Invoice this week's shifts now

Create the invoice free, then save the participant to repeat it next week.

Create a support worker invoice

Frequently asked questions

How much can an NDIS support worker charge per hour?

For plan-managed and NDIA-managed participants, the 2026-27 national price limit for standard self-care support is $73.58 an hour on weekday daytimes, $81.07 weekday evenings, $103.54 on Saturdays, $133.50 on Sundays and $163.46 on public holidays. Self-managed participants aren't bound by these limits, but most agreements use them.

Do support workers need an ABN?

Yes, to be paid from plan-managed funds. Without an ABN, a business paying you may also have to withhold 47% of the payment. Applying for an ABN is free.

Do support workers charge GST?

Usually not. Most NDIS supports are GST-free when the participant has a plan, the support is in it and there's a written agreement. If you're not registered for GST, don't add it and don't call the document a tax invoice.

Can I invoice for travel or a cancelled shift?

Check first. The 2026-27 Pricing Schedule removed the claiming rules for provider travel and short-notice cancellations, and NDIA said it would publish them separately. Until it does, confirm with the plan manager before invoicing either.

How often should support workers invoice?

Weekly or fortnightly works for most. Plan managers recommend invoicing within 14 days of the support; invoices sent more than 90 days later are often delayed.